CRFS Real World Case Study 2021-01 COVID-19 FNMA Deferment Claim Project Client: Large non-bank mortgage servicer Challenge: In May, 2020 Fannie Mae under the direction of the Federal Housing Finance Agency (FHFA) in partnership with Freddie Mac issued a new Lender Letter (LL-2020-07) that provided servicers with additional retention workout options for borrowers… Read more »