crfs announces departure of co-founder and vice chair jodi gaines

For Immediate Release

August 23, 2019

CRFS Announces Departure of Co-Founder and Vice Chair Jodi Gaines  

Albion, N.Y. – Claims Recovery Financial Services, LLC (CRFS), the mortgage industry’s premier provider of claim filing and recovery services, announced today that Co-Founder and Vice Chair Jodi Gaines has decided to voluntary resign her role with CRFS to pursue other personal and professional interests outside the Company; her resignation is effective immediately.

“The senior leadership team and entire CRFS family wishes Jodi well on her future endeavors,” said Steve Mowers, President of CRFS. “The organization is grateful for Jodi’s lasting commitment to the organization she helped establish and humbled by the legacy she leaves after many years of dedicated service to the company and the community.”

Ms. Gaines and a group of investors founded CRFS in 2002 after recognizing an opportunity to put years of her own experience in the mortgage claims business to work. For the first four months of its existence, Ms. Gaines ran CRFS from her home in Albion, N.Y., processing a few claims for one client. In 2019, more than 200 employees process tens of thousands of claims each month at the Company’s current location. During her tenure, Ms. Gaines helped grow CRFS into one of the largest employers in Orleans County, N.Y. and a leader in post-default claims management solutions industry.

Today, CRFS continues its growth through expanded service offerings and a thriving client base. Considered the largest non-bank processor of government claims in the United States, the Company continues to set the standard in the claims management industry by recovering, on average, more than $2,000 per file for their clients. Clients also turn to CRFS for expertise in FHA, VA, and USDA claims recovery, HUD audit support and consulting services, loss analysis review, portfolio acquisition due diligence, and more.

“CRFS is currently growing at a rapid pace and we remain dedicated to client success and the overall success of the organization and the communities we serve,” said Mowers. “Our growth trajectory is a result of our personal approach to client relationships and our team’s adaptability and unmatched expertise.”

Based in the heart of Albion, N.Y., CRFS is the industry’s largest non-bank processor of post-foreclosure FHA, VA, MI, and investor claims. They also provide consulting and data analytics services. For more information, or to explore onsite and remote career opportunities in claims management, please visit



Jeffrey Clark

Vice President, Director of Sales and Marketing

Claims Recovery Financial Services (CRFS)

231 East Avenue, Albion, NY 14411