welcome to the CRFS resource center

As the leader in claims recovery services, we’re here to help you with all aspects of loss analysis and loss mitigation services, HUD Audit Services, and Government Claims Management, including our new Default Portfolio Review Toolkit that will assist servicers prepare default and foreclosure teams for increasing claim volumes. Here you'll find a variety of resources, case studies, and downloads containing valuable information and leadership advice for today's post-default claims management industry.

We’re here to answer your questions and discuss your challenges.

the CRFS difference

Since our founding in 2002, CRFS has grown to become the leader in post-default claims management solutions. We take pride in our reputation for providing services to our clients based on three main pillars: quality, timeliness and experience.

Our proven process helps you reduce losses and maximize recoveries. Plus, working with the experts at CRFS enables you to reallocate vital internal resources to achieve greater efficiencies.

By offering a diverse mix of products and services, designed to function both independently or in a bundled approach, we increase the total value received on the investment you make in CRFS.


Real World Case Studies


At CRFS, we want you to avoid claim losses that can be controlled, so we've developed a comprehensive Loss Analysis Toolkit. Relying on our industry and regulatory expertise, we review and analyze recent claims to provide customized recovery recommendations. We use this information to deliver three key benefits for you: identify uncontrollable vs. controllable (avoidable) losses, submit controllable losses for reimbursement or vendor bill-back, and recommend process remediation and improvements for future claims.


CRFS recently developed a solution to help you with COVID-19 FHA Emergency Loss Mitigation claims. By expanding our processing and QC operations, including integration with HUD’s Catalyst system, we’re able to handle more than 10,000 monthly Emergency Loss Mitigation claims. This 10-fold increase in capacity puts CRFS in a unique position to support you as these claim types surge in 2021.


CRFS is the industry leader in FHA, VA, and USDA claims processing outsourcing and consulting, and we have a proven history of successfully onboarding claims processing previously performed by other parties. Our process has resulted in greater financial recoveries and reduced audit risk for servicers and investors who partner with CRFS.


CRFS provides you with a full suite of default-related audit and consulting services designed to reduce loan portfolio risk. We have a proven track record of helping investors and servicers mitigate millions of dollars of potential audit findings exposure. Our dedicated and experienced team of consultants will develop a customized engagement plan that identifies and controls potential areas of regulatory and operational risk.