Mariela pantaleo

svp operations

Mariela joined CRFS in 2025, having already had a long career with industry-leading mortgage servicers and banks. Mariela’s loan administration experience is vast, but her most recent decades have been spent full-charge managing claims operations. As the leader of CRFS’s operations, that fresh perspective gives CRFS a tremendous advantage to bring its clients’ perspectives into our business first-hand. Combining all segments of operations – production, assurance and compliance teams – improves the teams’ achievement of hand-in-hand efforts to ensure that customers’ expectations are exceeded every day. Mariela’s fresh perspective now overseeing the entirety of CRFS operations enables CRFS to not only continue to live that value every day but to exponentially capitalize on our industry-leading advantages by deepening that bond with our market.