Mariela pantaleo

svp operations / production

Mariela joined CRFS in 2025, having already had a long career with industry-leading mortgage servicers and banks. Mariela’s loan administration experience is vast, but her most recent decades have been spent full-charge managing claims operations. As the leader of CRFS’s claim production team, that fresh perspective gives CRFS a tremendous advantage to bring its clients’ perspectives into our operation first-hand.

The production and assurance teams work hand-in-hand to ensure that customers’ expectations are exceeded every day. Mariela’s fresh perspective is enabling CRFS to not only continue to live that value every day but to exponentially capitalize on our industry-leading advantages by deepening that bond with our market.