crfs provides summary of new FHLMC property management guidelines

On July 15, Freddie Mac implemented updates that eliminated many property management functions which were formerly required of Servicers. These changes are effective for properties with a foreclosure sale held, or deed-on-lieu executed, on or after this date, as well as for properties which are in active REO status as of this date. CRFS has conducted… Read more »

CRFS provides comments in response to HUD’s request for feedback on the Single-Family Loan Sale Program (SFLS Program)

In its request for feedback, the FHA indicated that it is particularly interested in public comments addressing the following issues (the CRFS feedback, which was delivered to HUD the first week of July, is reproduced below):  3.0 Obstacles, Benefits, and Drawbacks 3.0.1 FHA Single Family Loan Sale Servicers (1) What obstacles exist to participation in… Read more »

crfs releases summary on recent Fannie Mae Servicing Guide, LoanSphere Invoicing, and Servicer Expense Reimbursement Job Aid updates

In April 2019, Fannie Mae updated its Servicing Guide, LoanSphere Invoicing, and the Servicer Expense Reimbursement Job Aid.  SVC-2019-02 provides the updated Servicing Guide Topics and a brief description of the updates.  The LoanSphere Invoicing 19.3 Release Notification provides the updates to LoanSphere Invoicing.  CRFS has conducted a thorough review of all of the updates… Read more »

crfs provides summary of recent Changes HUD is Making to the Single Family Housing Policy Handbook

On March 27th, 2019, the Federal Housing Administration (FHA) published an update to its Single Family Housing Policy Handbook 4000.1 (SF Handbook). The Transmittal provides the Handbook Sections and a brief description of the updates.  CRFS has conducted a thorough review of all of the updates made to the Servicing and Loss Mitigation Section as… Read more »

CRFS Recaps Changes VA is Making to the VALERI System

The VA is moving the VALERI system to a new platform that will be available May 28th, 2019. The transition to the new platform will greatly impact the VA claims submission process, so we would like to share the transition timeline we have received. April 1st : last round of post audit selections until after… Read more »

CRFS Details Value of CWCOT at MBA Servicing Conference & Expo

CRFS co-founder Jodi Gaines moderated a blue ribbon panel of experts on the value and importance of the FHA’s CWCOT program at the recent MBA Servicing Conference & Expo. Initiated in 2015 under “ML 14-24,” the Mortgagee Letter became effective for all foreclosure sales associated with defaulted FHA-insured mortgages scheduled on or after February 1, 2015.  There are several… Read more »


CRFS is once again participating in a full slate of industry conferences and trade shows in 2019, and we’ll be speaking at quite a few. We look forward to engaging with our clients and partners at these events, so here’s the current list of shows we’re scheduled to attend.  We hope to see you at… Read more »

CRFS Launches Refreshed Brand and New Interactive Website Ahead of Mortgage Conference Season

Having recently celebrated 15 years in the mortgage claims management business, Claims Recovery Financial Services (CRFS) unveiled their evolved brand and launched their comprehensive new website, in advance of several industry conferences this fall. New website.  CRFS’ new website was launched in August.  Those interested can get to know the team and the reasons why CRFS… Read more »

CRFS Update: Fannie Mae Claims

Fannie Mae released an updated Servicer Expense Reimbursement Job Aid on September 19, 2018. The release of this job aid continues Fannie Mae’s efforts to simplify communication and streamline processes via Fannie Mae’s Expense Straight Through Processing efforts. After a thorough review of the job aid, CRFS has determined the following changes which impact the… Read more »